Online Security

Your security is important to us. These pages are hosted on secure servers which encrypt all sensitive data.

Payment Methods

We accept the following credit and debit cards:

Maestro accepted Mastercard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted JCB accepted Card (Worldpay) logo

Terms & Conditions

This shop maintained by Wingham Wildlife Park, and hosted using DigiTickets. Please read these terms and conditions carefully.

1. User obligation
Use of this site constitutes your acknowledgement and acceptance of these Terms and Conditions, which take effect on the date on which you first use the site. By accessing, using and/or downloading materials from this site, you agree on your own behalf and on behalf of each entity and person on whose behalf you act to abide by the terms and conditions set forth below. Wingham Wildlife Park reserves the right to change these Terms and Conditions at any time by posting changes online and it is your responsibility to refer to and comply with these terms on accessing the site. Your continued use of this site after changes are posted constitutes your acceptance of these terms and conditions as modified.

If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of this site and therefore should cease using this site immediately.

2. Copyright and Other Intellectual Property
The names, images and logos identifying Wingham Wildlife Park, and associated organisations or third parties and their products and services are proprietary marks of Wingham Wildlife Park, its associated companies and/or third parties.

All copyright, trade marks and other intellectual property rights in this site shall remain at all times the property of Wingham Wildlife Park. In accessing the Wingham Wildlife Park online store, you agree that you do so only for your own personal, non-commercial use. You may not agree to, permit or assist in any way any third party to commercially exploit or modify in any way the material or content without Wingham Wildlife Parks prior written permission.

3. Terms of use
The use of this site is only for lawful purposes, in a manner which does not infringe the rights of or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or interruption of the normal flow of dialogue within this site.

4. Disclaimer/Limitation of Liability
This site and the information, names, images, pictures, logos and icons relating to Wingham Wildlife Park and/or any of its associated companies, products and services (or to third party products and services), is provided "AS IS" and on an "AS AVAILABLE" basis without any representation or endorsement being made and without warranty of any kind, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The information and other materials included on this site may contain inaccuracies and typographical errors. Wingham Wildlife Park does not warrant the accuracy or completeness of the information and materials or the reliability of any statement or other information displayed or distributed through the site (including, without limitation, the information provided through the use of any software). You acknowledge that any reliance on any such statement or information shall be at your sole risk. Wingham Wildlife Park reserves the right, in its sole discretion, to correct any errors or omissions in any part of the site and to make changes to the site and to the materials, products, programs, services or prices described in the site at any time without notice. In no event will Wingham Wildlife Park and/or third parties be liable for any damages including, but not limited to, indirect or consequential damages or any damages including, but not limited to, errors or omissions, indirect or consequential damages or any damages whatsoever arising from use, loss of use, data or profits, whether in action of contract, negligence or other action, arising out of or in connection with the use of the site. These exclusions do not apply to death or personal injury caused by Wingham Wildlife Park negligence and only apply to the extent permitted by law.

Wingham Wildlife Park does not warrant that the functions contained in this site will be uninterrupted or error free or that defects will be corrected or that this site or the server that makes it available are free of viruses or bugs. Wingham Wildlife Park does not represent the full functionality, accuracy or reliability of any material. Wingham Wildlife Park may terminate, change, suspend or discontinue any aspect of this site, including the availability of any features of the site, at any time without notice or liability.

5. Wingham Wildlife Park Products
All products and services mentioned in this site are subject to availability and are available at the sole discretion of Wingham Wildlife Park. Furthermore, all references to Wingham Wildlife Park products and services are intended to apply only in the United Kingdom.

6. Indemnity
You agree to indemnify and keep indemnified Wingham Wildlife Park from and against all claims, damages, expenses, costs and liabilities arising in any manner from your entry to and use of the site other than in accordance with these terms and conditions.

7. Law and jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England. Disputes arising herefrom shall be exclusively subject to the jurisdiction of the courts of England. Any cause of action you may have with respect to your use of this site must be commenced within one (1) year after the claim or cause of action arises.

If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the law of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction in which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from that clause and the remaining terms and conditions shall survive and continue to be binding and enforceable.

Wingham Wildlife Park makes no representation that materials on this site are appropriate or available for use at other locations outside of the United Kingdom and access to them from territories where their contents are illegal is prohibited. If you access this site from a location outside of the United Kingdom, you are responsible for compliance with all local laws.

8. Events beyond Wingham Wildlife Park’s Reasonable Control
Wingham Wildlife Park will not be held responsible for any delay or failure to comply with its obligations under these Terms if the delay or failure arises from any cause which is beyond its reasonable control. This term does not affect your statutory rights.

9. Waiver
If you breach these Terms and Wingham Wildlife Park takes no action, Wingham Wildlife Park will still be entitled to use its rights and remedies in any other situation where you breach these Terms.

10. Warranty as to Age
You warrant that you are at least 18 years of age and possess the legal authority to enter into any transaction through this website (including instructing us to collect any payments from a payment card or billing account) and to use this website in accordance with the Terms. You agree to be financially responsible for all transactions you undertake through your use of this website (as well as for use of your account by others).

11. Your Information
Please ensure that when making an order the information you provide is correct and complete. If you wish to make any changes to the information you have provided then please inform Wingham Wildlife Park of these immediately. However Wingham Wildlife Park reserves the right not to act on any requested changes unless it would be unreasonable not to act.

12. Your Order
When you place an order the cost of items and delivery charges, and estimated timescales for delivery, will be specified in the order acknowledgment email that Wingham Wildlife Park will send to you. Wingham Wildlife Park will try and ensure that the prices and charges listed at the time of order are accurate, but Wingham Wildlife Park cannot accept any liability if the information displayed is incorrect. In the event that an error is made you will be informed by email (sent to the email address you have given us) of the correct price or charge within a reasonable time of Wingham Wildlife Park becoming aware of the error and Wingham Wildlife Park will ask you whether you wish to continue with your order on the basis of the correct information. If Wingham Wildlife Park has not received confirmation from you within a reasonable period of time (in response to Wingham Wildlife Park’s email notification of the error) that you wish to proceed, the order will be cancelled.

13. Payment
When you place an order through this website, this will be an offer by you to purchase the Wingham Wildlife Park shop items displayed in your shopping basket that Wingham Wildlife Park advertised. Wingham Wildlife Park will then send you an acknowledgement email listing the items you have ordered. Payment will be taken from your payment card when your order is completed successfully online. Ownership of ordered items will pass to you on dispatch.

14. More Information
For more information contact us.